Insurance Coverage For Wigs

How to Get a Wig Covered by Insurance?

One of the first questions clients ask the staff at Chrysalis Custom Hair is whether or not the purchase of a wig is covered by insurance. The answer to this question will depend on your personal insurance policy. If you have a cancer wig, the benefit may be different than a wig for alopecia or other kind of medically necessary wig. While we do not work directly with any insurance companies, we do have tips you can follow to ensure that if your insurance carrier covers a cranial prosthesis (a wig) for your medical condition, you will get reimbursement from them. Cranial Prosthesis and Wigs Insurance coverage is possible!

Steps You Should Take to Get Insurance Coverage

  • First: Obtain a prescription for a cranial prosthesis from your doctor. Make sure that a diagnostic code for your condition is present. Diagnostic codes tell insurance companies of your individual diagnosis and therefore can only come from your doctor. Chrysalis cannot provide CPT codes or an NPI number
  •  Second: Call your insurance company and ask if they reimburse for a “cranial prosthesis”. Do not use the term “wig.” A wig is a fashion item and may not be considered a medical necessity. Make sure to mention that you have a diagnostic code, which can be found on the prescription from your doctor. Chrysalis does not have diagnostic codes. If your doctor wrote the prescription by hand they will need to manually add a diagnostic code.
  •  Third: Call us at (844) 384-9447 to make an appointment for a complementary consultation. We can create a custom wig that looks so natural, no one will know it is a wig unless you choose to tell them.

We issue detailed receipts complete with the proper codes so that you can more easily file it. Then you send that receipt along with your prescription to your insurance company in order to get reimbursed. Wig coverage is possible! In other words, when your insurance determines the level of your coverage you may a check from your insurance company. Sometimes you can get in network benefits from an out of network provider by filing a Gap Exception Form. Please find a pdf at the bottom of this page to help guide you through the process. It is as simple as that! Call us today to set up your complimentary consultation.

My wig made me feel pretty when a bald head or even short hair simply would not make me feel attractive. I admire women who rock a bald head or short hair, but that is simply not my style. No one could believe the wig was not my real hair even those who I told! The wig put a strut in my step and gave my self-confidence a tremendous boost. I am thrilled to report that both my first and second scans following chemotherapy were clean! I have been off of chemotherapy for nearly a year, my hair has grown back enough for a pixie and while I wear the pixie sometimes, I still don my wig, as I feel most attractive with long hair. I love that I have options!
Chrissie’s Story